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Covid-19

Dear All

In light of the Covid-19 outbreak, I want to reassure you that I am taking all the necessary steps to follow guidance from the World Health Organisation, the NHS and the Foreign Office, to do my part in helping to reduce the transmission in this virus, whilst continuing to deliver your orders in the safest way possible.

I hope to continue to offer excellent customer service to you. I would ask for your understanding should an order be delayed due to slower shipping situations beyond my control. The Royal Mail currently have less staff due to absences so this will slow processing down. Mailing staff in other countries are also having the same issues.

*** I am happy to offer an additional option for you to place an order & I can post it when postal services are less overstretched. Simply state in the comments section of your order should you prefer to delay the shipping, or send me an email to let me know ***

Royal Mail Updates:

Domestic (within the UK) updates from the Royal Mail can be seen here:

www.royalmail.com/d8/coronavirus-domestic

International Updates on delivery can be seen here:

http://personal.help.royalmail.com/app/answers/detail/a_id/5317/~/international-incident-bulletin

I hope that our wonderful hobby can continue to uplift and create a little sense of escapism during these unique and challenging times.

Please stay safe and healthy and thank you for your continued support.

Sincerely,
Kate

Last updated 31/03/2020

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